Our course is designed to provide you with practical writing skills and tips so you can communicate in clear concise English. We offer training that makes business writing easy, efficient and effective.

The benefits of efficient, professional writing include improved customer relationships, an enhanced corporate image and overall improved productivity.

Your course is designed to equip all participants with essential writing skills that will enable them to:

	Use clear, concise language in all business writing
	Employ correct email etiquette
	Always use correct, acceptable grammar and spelling
	Plan and structure their writing to achieve the desired result
	Know how to set the appropriate tone to build client relationships

Emails | Letters | Reports | Proposals | Messages

Your course will be customised to provide training in practical writing and speaking skills that are advantageous to your particular workplace culture.

After an initial consultation with a member of our team, the course will be structured to focus on either speaking or writing or, if preferred, we can provide a balance of both of these essential workplace skills.

Courses are designed to provide skills training that will enable participants to:

	Be specific and precise in spoken and written communication.
	Write and convey intended messages clearly in plain English
	Keep their manager updated effectively
	Document discussions, results, minutes of meetings.
	Speak with confidence when they ask or respond to questions, give opinions and participate in discussions in general.

Emails | Messages | Face-to-face discussions | Minutes Letters | Reports | Informal Meetings

There is often a certain degree of discomfort or nervousness associated with giving a presentation, especially if the presenter has English as their second language.

Our course will equip participants with the techniques necessary to develop and present effective informal or formal presentations more confidently.

Your course is designed to focus on:

	Planning and preparing an effective presentation
	Verbal and non-verbal communication presentation skills
	Asking and responding to questions
	Preparing effective supporting material

Your course can be designed to address the needs of teams or individuals who you feel would benefit by developing the ability to participate in negotiations.

Our trainer will explore the skills and attitude essential to discussions that are aimed at reaching agreement. These include:

	Planning and preparation
	Speaking and listening
	Active and open involvement
	Assertiveness
	Willingness and ability to negotiate successfully in an English speaking culture.

With the aim of developing and maintaining effective communication, TBC is suitable for both new and established teams.

All team members will be introduced to a course designed to encourage team participation. They will receive training that will enable them, as a team, to:

	Establish a supportive work team environment.
	Use communication skills necessary to achieve team goals.
	Implement decision making strategies.
	Monitor team progress and provide feedback.

Are you:

• Seeking a position in the business world?
Entering the workforce after graduating recently?
• Planning a career change?

If you answered yes to any of these questions then our new Watermarque Bridging Course may be of interest to you.

We are pleased to be able to offer this course in addition to our core courses.

Course content:

	Essential Workplace Communication Skills - An overview of the verbal and non-verbal communication skills required in the corporate world.
	Business Writing - Skills training in the use of clear, correct, concise written language essential to successful internal and external business communication.
	Email Etiquette - Key skills and tips for managing email overload and writing succinct emails that achieve their purpose. The overall aim of which is to save time and improve productivity.
	Speaking - This session focuses on questioning skills, and techniques for giving feedback and participating in discussions in the workplace.

The objective of our Watermarque Bridging Course is to improve productivity by equipping participants with up-to-date knowledge and skills so they function efficiently in an English speaking workplace.

Course Options:

One day course (7 hours)
OR
Two ½ day sessions (2x3.5hours)

To enrol in the Watermarque Bridging Course or to
receive further information please contact us at: